Right of Withdrawal / Right to cancel
Consumers are entitled to the statutory right to cancel, as described in the following instructions on the right to cancel. Businesses are not granted any voluntary right to cancel.
Cancellation policy for goods that cannot be sent by parcel post
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity.
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods. In order to exercise your right of withdrawal, you must notify us (t-s-i.de Misch- und Dosiertechnik GmbH, Georg-Fleischer-Straße 6, 66914 Waldmohr, e-mail: info@t-s-i.de, telephone: +49 (6373) 819980, fax number: +49 (6373) 8199820) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory. To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.
withdrawal_form.pdf
Consequences of cancellation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. The costs are estimated at a maximum of about 200 EUR. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.
End of the cancellation policy
Exclusion of right of cancellation: There is no right of cancellation for agreements: a) for the delivery of goods that are not ready-made and for whose manufacture an individual selection or specification by the consumer is essential or which are clearly custom-made for the consumer, b) for the delivery of goods which may quickly deteriorate or whose expiry date is soon to be exceeded, c) for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal was removed after delivery, d)- for the delivery of goods, if, following delivery and on account of their nature, these goods were inextricably combined with other goods, e) for the delivery of audio or video recordings or computer software in sealed packaging, if the seal was removed after delivery.
Cancellation policy for goods that can be sent by parcel post
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity.
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods. In order to exercise your right of withdrawal, you must notify us (t-s-i.de Misch- und Dosiertechnik GmbH, Georg-Fleischer-Straße 6, 66914 Waldmohr, e-mail: info@t-s-i.de, telephone: +49 (6373) 819980, fax number: +49 (6373) 8199820) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory. To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.
withdrawal_form.pdf
Consequences of cancellation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.
End of the cancellation policy
Exclusion of right of cancellation: There is no right of cancellation for agreements: a) for the delivery of goods that are not ready-made and for whose manufacture an individual selection or specification by the consumer is essential or which are clearly custom-made for the consumer, b) for the delivery of goods which may quickly deteriorate or whose expiry date is soon to be exceeded, c) for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal was removed after delivery, d)- for the delivery of goods, if, following delivery and on account of their nature, these goods were inextricably combined with other goods, e) for the delivery of audio or video recordings or computer software in sealed packaging, if the seal was removed after delivery.