Frequently Asked Questions (FAQ)
How can I place an order at t-s-i.de?
Order easily and flexibly in our webshop, by email, or phone. For retro fans: We even accept orders by fax. We are also happy to create individual offers, especially for larger quantities.
Can I pay for my order by invoice?
Yes, payment by invoice is available. Please contact us for details on this payment method, and we will be happy to assist you.
Are there purchasing options for used plants?
We regularly offer a selection of used mixing and dosing plants. Just contact us! On the other hand, there is also the possibility that we will trade in your used system. For more information, please visit: Buy-Back Offer.
Can mixing and dosing plants also be rented?
Yes, in addition to purchasing, we also offer rental options. For long-term needs, we are happy to develop individual rent-to-own models.
How easy is it to handle the plants?
Our plants are ergonomically optimized and easily integrable into production processes, thanks to our 25 years of experience.
What to do if unsure about the required hose length?
At the initial commissioning, our technicians can bring a mobile hose press, if necessary, to optimally adjust the hose length to your workplace conditions.
Which material manufacturer does t-s-i.de recommend?
As an independent plant manufacturer, we do not give specific recommendations. We advise you to make your choice based on technical quality and economic efficiency.
Which dosing technology suits my application?
Depend on t-s-i.de and our many years of experience for the design. To conceive the suitable plant, we only need the technical datasheet of your adhesive or sealant and the packaging sizes.
What can I do if I have a problem with my mixing and dosing plant?
If you have problems with your plant, we are here for you! Just contact us, and we will help you quickly and competently. Reach us by email at email@example.com, by phone at +49 (6373) 819980, or use our contact form for quick and easy communication. We look forward to helping you.
What are the main advantages of a mixing and dosing plant from t-s-i.de?
Mixing and dosing plants offer significant advantages: Adhesives and sealants are much more cost-effective in larger containers than in smaller cartridges and foil bags. Additionally, they enable higher dispensing performance, significantly reducing cycle times in production. The monitoring of process parameters ensures a higher quality of the end products. The great advantage of t-s-i.de compared to other manufacturers lies in our excellent customer service and smooth supply of consumables and spare parts.
How long is the delivery time after ordering my new mixing and dosing plant?
Delivery time varies between one week if the plant is in stock, and 6-10 weeks if it needs to be newly produced. In exceptional cases, such as special machine construction projects, the delivery time can be up to 20 weeks. These short delivery times are made possible by our sophisticated modular system, which allows us to customize mixing and dosing plants with standard components for your application.
What training do you offer for operating your plants?
We offer comprehensive training focusing on the operation of the plants, maintenance, and special introductions for foremen to ensure smooth operation.
What does the maintenance and repair service look like?
For acute problems, we offer remote support and on-site technician deployments. In addition, we offer regular maintenance contracts that can be concluded quarterly, semi-annually, or annually, as desired.
Can your plants be integrated into existing systems?
Yes, our plants are ideally prepared for integration into automated systems such as linear systems and robotic cells, both mechanically and in terms of software.
What packaging sizes can be processed on mixing and dosing plants from t-s-i.de?
Machine-compatible packaging includes cylindrical smooth-wall drums, typically 20-liter hobbocks, 200-liter drums, and 1000-liter IBCs. Over the years, we have also developed suitable solutions for processing unusual packaging sizes such as 30 liters, 50 liters, and 60 liters.
Which adhesives and sealants can be processed with mixing and dosing plants from t-s-i.de?
On the more than 2,500 mixing and dosing plants sold by t-s-i.de to date, hundreds of different adhesives and sealants are processed. This includes 1K and 2K systems from various material manufacturers, incorporating technologies such as polyurethanes, MS polymers, silicones, epoxy resins, polysulfide, booster systems, and hybrid systems.